Regardless of the occasion, we treat your event as our own. The following services are provided to ensure its success, with the added assurance of Hilton EventReady with CleanStay:

Catering Services

Our expert catering staff will work with you to create a customized selection of meals, hors d’oeuvres, cocktails, appetizers, and more.

Audio Visual Services

We offer full audio-visual support to accommodate your technology needs. For more information, please contact:

JP Jones
Director of Sales, Event Technology
PSAV® Presentation Services
Direct: 312-917-1749
Fax: 312-917-3464

Destination Services

Maximize your guests experience with the best Chicago has to offer by engaging our on-site experienced destination and events management company to provide local tours, create stunning special events, manage your dine around evening or to provide efficient transportation solutions.  For more information, please contact:

ACCESS Destination Services®
312-807-3700  TEL
312-917-4992  FAX

Business Center

Your guests will have access to our fully equipped business center—which features shipping and fax services, copying and printing, high-speed Internet access and more.  For more information, please contact:

The UPS Store


HCN Guestroom Broadcasting

Enhance your attendee’s event experience with a personal welcome and link to vital event information on our in-room touchscreen computers. Customized screens for your event are broadcast into your attendee’s rooms. Ideal for branding and sponsorship opportunities. For more information, please contact:

Mary Sobecki
HCN Event Sales
312-416-7622, ext. 6246


Passkey Online Reservations

Utilizing today’s most advanced technology, the Palmer House offers you the ease and convenience of managing your group booking online and with your mobile device. With this service, you can book your block of rooms, manage your guest list, review and make changes instantly online, and keep your group connected via built-in social networking tools. Ask your event manager about this great service.

Passkey GroupMax Online Reservations A personalized web page for your attendees to book reservations directly online. Learn More

    *Limited availability over select dates.